Lost connection to the game server

[Plancton]

Hi everyone !

 

I've searched a solution to my problem on this forum already but didn't find one, i might have missed something so please excuse me if i'm asking an already solved question..

 

When someone tries to connect to the server i'm hosting, they get the "Server Statut : Online" message on the bottom left corner ( everything's alright so far ), but when they try to register, while entering their email adresses ect, they get this message : "Lost connection to the server, please check your internet". Moreover, i tried to replace "localhost" by my ip adress in the config file, and the client just crashes everytime i press the log in button.

 

If someone has a solution/explanation, i would be grateful. ( I've checked my router firewall, my upnp configuration, my port 5400 is open in udp, i'm runnin out of ideas )

 

Have a great day, thanks !

[Voltramas]

I'd recommend sharing the client logs for Intersect for others to investigate. I haven't used the engine in awhile, but I'd also make sure if you are running a firewall, that both inbound and outbound traffic is allowed on UDP port 5400 (on the server & client machine, if you are using separate machines).

[Plancton]

Yep sorry, didn't think about it ! Here are the client logs from the last time a friend tried to register ( hoping i'm not sharing the wrong file.. ) :

 

Quote

2020-10-29 23:53:03.709 [Info] Connecting to 90.76.159.76:5400...

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2020-10-29 23:53:03.999 [Info] Connection approved [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:04.011 [Debug] Connection established to remote [00000000-0000-0000-0000-000000000000/90.76.159.76:5400].

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2020-10-29 23:53:04.109 [Info] Connected [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:19.085 [Debug] StatusChanged: [NetIncomingMessage #0 22 bytes] [Disconnected]

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2020-10-29 23:53:19.085 [Debug] Connectioned terminated to remote [00000000-0000-0000-0000-000000000000/90.76.159.76:5400].

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2020-10-29 23:53:19.086 [Info] Disconnected [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:19.113 [Info] Connecting to 90.76.159.76:5400...

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2020-10-29 23:53:19.277 [Info] Connection approved [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:19.280 [Debug] Connection established to remote [00000000-0000-0000-0000-000000000000/90.76.159.76:5400].

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2020-10-29 23:53:19.280 [Info] Connected [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:31.843 [Debug] StatusChanged: [NetIncomingMessage #0 10 bytes] [Disconnecting]

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2020-10-29 23:53:31.844 [Debug] StatusChanged: [NetIncomingMessage #0 10 bytes] [Disconnected]

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2020-10-29 23:53:31.844 [Debug] Connectioned terminated to remote [00000000-0000-0000-0000-000000000000/90.76.159.76:5400].

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2020-10-29 23:53:31.844 [Info] Disconnected [00000000-0000-0000-0000-000000000000].

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2020-10-29 23:53:31.874 [Info] Connecting to 90.76.159.76:5400...

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[jcsnider]

Share the server logs too. If the server is erroring which stems from a client packet (or registration) it will kick the client and log the error. 

[Plancton]

Yep, sorry again ! Here are the server logs at the same hour :

 

Quote

2020-10-29 23:50:20.153 [Debug] Loaded new formula from BaseExp * Power(Gain, Level).

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2020-10-29 23:50:20.158 [Debug] Loaded new formula from BaseExp * Power(Gain, Level).

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Listening on 0.0.0.0:5400.

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UPnP Service Initialization Succeeded

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2020-10-29 23:53:02.748 [Info] Connection approved [a3182de4-0ff5-432f-8736-36c68b1bbd70].

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2020-10-29 23:53:17.920 [Debug] StatusChanged: [NetIncomingMessage #0 63 bytes] [Disconnected]

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2020-10-29 23:53:17.920 [Debug] Connectioned terminated to remote [a3182de4-0ff5-432f-8736-36c68b1bbd70/90.76.159.76:59949].

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2020-10-29 23:53:17.920 [Info] Disconnected [a3182de4-0ff5-432f-8736-36c68b1bbd70].

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2020-10-29 23:53:18.038 [Info] Connection approved [d738cc83-47fa-493e-a301-89cab22f82d2].

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2020-10-29 23:53:33.223 [Debug] StatusChanged: [NetIncomingMessage #0 63 bytes] [Disconnected]

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2020-10-29 23:53:33.223 [Debug] Connectioned terminated to remote [d738cc83-47fa-493e-a301-89cab22f82d2/90.76.159.76:59952].

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2020-10-29 23:53:33.223 [Info] Disconnected [d738cc83-47fa-493e-a301-89cab22f82d2].

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2020-10-30 00:06:33.779 [Info] Acquiring context lock... (0ms)

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2020-10-30 00:06:33.779 [Info] Acquired. (0ms)

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2020-10-30 00:06:33.780 [Info] Beginning context dispose. (0ms)

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2020-10-30 00:06:33.781 [Info] Disposing network... (0ms)

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2020-10-30 00:06:33.783 [Info] Saving player database... (2ms)

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2020-10-30 00:06:33.789 [Info] Saving game database... (8ms)

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2020-10-30 00:06:33.790 [Info] Shutting down the API... (9ms)

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2020-10-30 00:06:33.790 [Info] Shutting down the console thread... (9ms)

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