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Client and Editor are intermittently disconnected every 10 seconds or so


Voltramas

Question

Hello All,

 

I have an odd issue that I am struggling to figure out.

 

Issue:

Every 10 to 50 seconds, the Editor and/or Client will disconnect from the server. In the error logs for the Client/Editor, the following statements are logged:

 

2017-08-24 04:11:59.449 [Info] Connecting to DNSNAME:5400...
2017-08-24 04:12:00.174 [Warn] WarningMessage: Received unhandled library message Ping from IPADDRESS:5400
2017-08-24 04:12:00.231 [Info] Connection approved [00000000-0000-0000-0000-000000000000].
2017-08-24 04:12:00.237 [Info] Connected [00000000-0000-0000-0000-000000000000].
2017-08-24 04:14:29.667 [Info] Disconnected [00000000-0000-0000-0000-000000000000].

 

Please note, DNS name and Ip address were omitted from the logs.

 

Background info:

Up until 4.1, I was successfully hosting my game and connecting in version 3.1. After the upgrade is when the issue started. Port is set to 5400. UPnP automatically port forwards and the issue happens. I have tried disabling UPnP on my router and manually creating the Port Forward rules with the same issue occurring. 

 

When connecting to my server, I am connecting from a different machine. The server is hosted within the same LAN as the computer I am connecting from. However, the server is being accessed through a NO-IP hostname.

 

Does anyone have any recommendations or suggestions on what I should try? I realize it may be difficult to determine the cause. The only change in my setup was the upgrade, so I feel there may be a configuration I am not seeing within the server that could cause this or perhaps the client/editor.

 

Thank you!

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